Mike's Cigar Lounge is one of the oldest Cigar distributors in the United States and has been serving cigar consumers in America and over the world since 1950. After 45 years of operating from its original location on Arthur Godfrey Road, in 1995 Mike's Cigar Lounge moved its operations to its current location where they still hold Postal Permit.

Founded by Mike Mersel in 1950 decades before cigars became the domain of the common man. Mercel first sold socks and other goods from a pushcart in New York City on Manhattan's Lower East Side in 1930s. To escape the northern winters, Mersel and Brother Albert "Ossie" relocated to South Florida where they began building their iconic cigar outfit in some unlikely places.

For two years, the Mersel brothers sold hot dogs and peanuts in Flamingo Park. Next, they opened Mike's News and Sundries on West Avenue and 17th Street in the early 1940s until they both were drafted to serve in World War II. After the war, the brothers reopened the business as Mike's Cigar Lounge at 465 41st Street in Miami Beach, selling cigars at a time when few cigar shops existed.

When Mike's Cigar Lounge was opened, the Yankees were still the World Series champions and George Mikan was leading the Minneapolis Lakers to the championship of a young league called the National Basketball Association. Mike's Cigar Lounge was selling mostly Cuban cigars until the U.S. embargo was imposed on Havana by President Kennedy in 1963 after Fidel Castro overtook Havana and nationalized the cigar industry in Cuba.

Expansion

Following the U.S. embargo Mike's Cigar Lounge became a distributor for the General Cigar Corporation, the biggest domestic cigar manufacturer at the time. 1971 was a milestone year for Mike's Cigar Lounge going from a customer base of walk-ins and wholesale, Mike's Cigar Lounge started internationally.

That same year Mike's Cigar Lounge began licensing their cigar brands which includes today a wide selection including Licenciados, Bauza, 898 Collection, Chevere, Old Fashioned, and Mike's 1950. After three decades Mike's Cigar Lounge became a distributor for all cigar companies.

Mike recruited Oscar Boruchin, a Cuban born immigrant, who was an executive with General Cigar Corporation. Boruchin grew the company from a local storefront selling patrons' favorite smokes to a first-class wholesale operation.

Cigar Boom

By 1980, Miami Beach's demographics began to change. Boruchin began to scale Mike's Cigar Lounge up with a coffee bar, and cigar accessories boutique featuring cigar humidors, as well as smaller cigars for women. Business had almost tripled, totaling over 500,000 customers and Boruchin's son-in-law, Oded Ben-Arie was brought aboard to help with the growth.

By 1993, Cigar Aficionado magazine rated Mike's Cigar Lounge brand the Licenciados Toro a rating of 93. At that time this was the highest rating ever given to a non-Cuban cigar.

From as early as 1995, and definitely since 1997 and in early 2000's, the cigar industry experienced unprecedented growth both in the U.S. and globally. Sales multiplied every year and most merchants were have trouble getting cigars. Mike's Cigar Lounge connections with the major suppliers such as Arturo Fuente and General Cigar proved to be a great advantage.

New Location

The growing business dictated Mike's Cigar Lounge move to its new and much larger building with a cigar shop storefront. The move enabled the company to add an extensive cigar accessories housed within a new boutique on the main floor, which show cased cutters, lighters, cigar cases, ashtrays and humidors imported from France, Italy, and Spain.

Operating from the new landmark building, sales doubled with 25-30 million cigars sold per year. Wall Street proposed an IPO in 1998, Mike's Cigar Lounge decided to stay private. This decision proved to be correct when anti-smoke trends years later forced other public U.S. cigar corporations to privatize. It was also the year Mike's Cigar Lounge expanded into e-commerce.

Internet Website

In 2010 Oscar Boruchin retired and Oded Ben Arie became Mike's Cigar Lounge President and CEO. Under the new management Mike's Cigar Lounge introduced it's third generation computer system and website, mikescigarlounge.com, serving cigar lovers all over the world, shipping over a thousand packages a day in the U.S. and many more to all other parts of the globe.

Mike's Cigar Lounge Mega store is a magnet to consumers and with inventory of ten million cigars it is one of the largest facilities of its kind, worldwide. On the first floor, a full feature cigar bar was built with big screen TV's accommodating group parties and individuals who would like to have their drinks and smoke a cigar in comfort.

Many cigar bars came and went but Mike's Cigar Lounge lives on as one of the largest cigars stores in America. Oscar Boruchin retired in 2010 and his Sr. Vice President and CEO, Oded Ben-Arie took the helm as president Chief Executive Officer of the company. Mr. Ben-Arie joined Mike's Cigar Lounge in 1991 and has been serving the company as its Chief Executive Officer since 2004.

Mr. Ben-Arie will continue leading the company as it completes the transition in the hi-tech Internet age. Mike's Cigar Lounge is one of the big three independent cigar mega-stores in the United States with retail and wholesale Internet websites and mail-order catalog services, offering premium cigars from most of the cigar manufacturers worldwide.

LEGAL

CIGARS ON THIS SITE ARE NOT INTENDED FOR ANYONE UNDER THE AGE OF 21.

Prices subject to change without notice. Not responsible for typographical errors*. We reserve the right to limit quantities. Special orders for related merchandise can be filled upon request. We reserve the right to reject any order for any reason. No order shall be binding at Mikes Cigar Lounge until we accept it. Items may be purchased from this website using a valid credit card, Paypal, Zelle or Chime for payment. Shipping of items will be by UPS or USPS. Items must be shipped to an address where a person is available to sign for and receive said items. These terms and conditions of sale and the transactions contemplated thereby are governed solely by the laws of the State of Florida, and any and all claims related thereto must be brought and finally resolved solely in the courts of the State of Florida. By placing an order, you agree to all foregoing terms and conditions.

SECURITY

We guarantee that every transaction you make at MIKESCIGARLOUNGE.COM will be 100% safe. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read as the information travels over the Internet. All bells and whistles of the cutting edge technology are being employed on this website for your safety. Your information is extremely important to us and we take extra effort to guarantee your transaction's safety and this commitment. We employ independent security services that monitor the website 24/7 and provide alerts for any breach.

PRIVACY

The information we collect will be used to notify customers about updates to our web site and periodic specials. We do not share the information with other organizations for any purpose.

We utilize cookies or similar tracking technologies to collect information about your interactions with our website. This enables us to personalize your experience, for instance, by sending shopping cart reminders via SMS message if you have opted into our SMS service.

LIGHTERS

Due to federal regulations lighters cannot be shipped by air. All orders containing lighters will be shipped by Ground only.

FLOOR STANDING HUMIDORS

Floor Standing Humidors are Nonreturnable Items. Any claims for defectiveness must be contacted directly through the manufacturer. This includes the item's warranty, replacement, or repair. Mike's Cigar Lounge is not responsible for any warranty, repair. Also Mike's Cigar Lounge do not have any liability to damages that results from deliveries. Mike's Cigar Lounge MAKES NO REPRESENTATIONS OR WARRANTIES for these items.

INTERNATIONAL SHIPMENTS

Due to federal regulations lighters cannot be shipped by air. All orders containing lighters will be shipped by Ground only.

DISCLAIMERS

We reserve the right to cancel and fully refund the customer in any case of a typographical error or honest mistake that is clearly obvious that occurred on our web site. We will always try our best to accommodate any customer that was offended in such case in an amicable solution but sometimes we simply can't ship in this situation.

All gift certificates must be mailed back to us in order to be redeemed. You must make a purchase to redeem a gift certificate.

Brands that are promoted with a gift certificate for every box, the box must contain at least 20 cigars. Boxes with 19 cigars or less require a purchase of two boxes.

On brands with a discounted second box/bundle, the second box/bundle must be of equal or lesser value than the first box/bundle.

Application of gift certificate credit is subject to the "Gift Certificate Program" restrictions.

Samplers and free items - While we make every attempt to fill every order according to specified items, we sometimes have an "out of stock" situation. We reserve the right to substitute items with equal or better value items.

Samplers - In samplers that include cigars from different brands we reserve the right to replace a specific cigar with equal or higher value substitute.

Colors, shades, size and other physical features of cigars displayed on this web site may look bigger, smaller or otherwise different than the actual cigars we sell.

RETURN POLICY

All returned items must be pre-approved with authorization by email. All returns must be in the original packaging and "new" condition as all merchandise shipped from our warehouse leaves here in perfect condition. All gift items must be included together with the returned items. If the gift item is not included in the return, it's value will be deducted from the credit for the returned item.

In the unlikely event that you should doubt the quality of an item, you must notify us within 72 hours of receiving the merchandise to obtain a written return Authorization Number. Merchandise that will be returned or refused, will be subject to a restocking fee of up to 50% or $15 whichever is more.

"Collector items", lighters or limited edition items are not returnable. Cigar Samplers, Double Stacks, Cigar Combos and Triple Deckers are not returnable.

Once you have obtained an Authorization Number, you should mark it clearly on the package next to the address label. All returns will be reviewed and subjected to applicable restocking fee and shipping charge as all returns cannot be resold. Buyers remorse is not accepted for any returns.

All Mike's Cigar Lounge orders are automatically processed by our secure merchant processor and sent for shipment as soon as possible. During this process, we incur irreversible fees as part of the shipping process, and as such, we are unfortunately unable to cancel orders free of charge. All orders that are cancelled before shipping has occurred, will be assessed a 7% cancellation fee (or a minimum of $10) before any credit is issued. An order will not be considered for cancellation after it has shipped. It will be treated as a return with all applicable fees.

ORDER CANCELATION

Orders that were already shipped cannot be canceled. Any order that was canceled by the customer or because the customer entered wrong information in the order form, will be subject to a $19 cancelation fee regardless of the amount of the order.

If wrong information pertains to costumer's date of birth, and was entered to make believe that the customer is 21+ years old (and in fact is under 21 years old), the customer will be subject to a $29 cancelation fee.

FRESHNESS GUARANTEE

We take quality control very seriously. All the cigars we ship are shipped either in sealed boxes or, in case of single sticks or 5-packs, in properly sealed bags. Most cigars in our samplers are super-premium cigars and we do everything to guarantee freshness upon arrival.

All Mike's Cigar Lounge orders are shipped from our state-of-the-art climate controlled warehouse in Florida.

And all the cigars are hermetically packed in humidity sealed-in zip-loc with patented WATER-PILLOW packets inside the package to guarantee freshness.

With that said please let me add that shipping individual cigars to the pacific north-west by GROUND service is not recommended, especially in the summer By exposing the cigars to the hot conditions in regular postal service or U.P.S. trucks we sacrifice all of the benefits described above.

We strongly recommend to purchase the cigars in the ORIGINAL box that was packed and sealed at the factory, and ship cross country by AIR not by ground.

CHARGES AND CARRIERS

Message and data rates may apply, per your wireless carrier. Please consult your service agreement or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred by your wireless carrier (usage, subscription, etc.) as a result of using the Service.

Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Mike's Cigar Lounge may add or remove any wireless carrier from the Service at any time without notice. Mike's Cigar Lounge and the mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.

CHANGES TO TERMS

These Mobile Terms and Conditions are subject to change at any time without notice.

ARBITRATION AND CLASS ACTION WAIVER

Please read this carefully. It affects your rights. Any dispute or claim relating in any way to your use of Mike's Cigar Lounge services will be resolved by binding arbitration, rather than court.

This agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory. You and Mike's Cigar Lounge hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. ("FAA") applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration. Unless you and we agree otherwise in writing, arbitration shall be administered by the American Arbitration Association's Consumer Arbitration Rules in effect at the time of filing of the arbitration (the "AAA's Rules").

However, just as a court would, the arbitrator or arbitrators must honor the terms and limitations in this Agreement, and can award damages and relief (including any attorneys' fees) authorized by law and/or the AAA's Rules. The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction.

YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND MIKE'S CIGAR LOUNGE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.

This Agreement does not allow for class arbitrations even if the procedures or rules of the AAA would. Rather, you and we are only entitled to pursue arbitration on an individual, bilateral basis. Further, and unless you and Mike's Cigar Lounge agree otherwise in writing, the arbitrator(s) may not consolidate more than one individual party's claims with any other party's claims, and may not otherwise preside over any form of a representative or collective proceeding.

You and Mike's Cigar Lounge are each responsible for our respective costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration. Mike's Cigar Lounge, however, will pay for the arbitration administrative or filing fees, including the arbitrator and/or other AAA case management fees, for any claim seeking $75,000 or less, unless the claim is determined by the arbitrator to be frivolous. Otherwise, the AAA's Rules regarding costs and payment apply.

This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.

If any term of this Section (Arbitration and Class Action Waiver) is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term. If application of this Severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the Party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the Party seeking such compensation.

QUESTIONS

For assistance:

Text: +1 (916) 706-5800

Call: +1 (916) 706-5800

Email: info@mikescigarlounge.com

Visit us at: Mike's Cigar Lounge, 1201 K St, Suite 800 Sacramento 95814

WHAT INFORMATION DO WE COLLECT

HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

a. To facilitate account creation and logon process with your Consent. If you choose to link your account with us to a third party account *(such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process. See the section below headed "HOW DO WE HANDLE YOUR SOCIAL LOGINS" for further information.

b. To send you marketing and promotional communications for Business Purposes and/or with your Consent. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).

c. To send administrative information to you for Business Purposes, Legal Reasons and/or possibly for Contractual. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

d. Fulfill and manage your orders for Contractual reasons. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites.

e. To post testimonials with your Consent. We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at info@mikescigarlounge.com and be sure to include your name, testimonial location, and contact information.

f. Deliver targeted advertising to you for our Business Purposes and/or with your Consent. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

g. Administer prize draws and competitions for our Business Purposes and/or with your Consent. We may use your information to administer prize draws and competitions when you elect to participate in competitions.

h. Request Feedback for our Business Purposes. We may use your information to request feedback and to contact you about your use of our Site.

i. To protect our Sites for Business Purposes and/or for Legal Reasons. We may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention).

j. To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and/or possibly Contractual.

k. To respond to legal requests and prevent harm for Legal Reasons. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

l. For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We only share and disclose your information in the following situations:

a. Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

b. Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

c. Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts.

We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity.

Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

d. Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

e. With your Consent. We may disclose your personal information for any other purpose with your consent.

DO WE USE COOKIES & OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this Site and confirm that they have the third party's consent to provide the Data to the Owner.

DO WE USE 3RD PARTY APPLICATIONS ON OUR SITE?

In Short: Yes, we use 3rd party applications for the purpose of providing better service for our users. Mike's Cigar Lounge will never sell or share your Personal Data, it is collected for the following purposes and using the following services:

LOCATION BASED INTERACTIONS
The Site may collect, use, and share User location Data in order to provide location-based services.

Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User's location data may be tracked by this Site.

GOOGLE MAPS:
This website uses Google Maps APIs. You may find the Google Maps APIs Terms of Service. To better understand Google's Privacy Policy.

By using our Maps API Implementation, you agree to be bound by Google's Terms of Service. You agree to allow us to obtain or cache your location. You may revoke your consent at any time. We use information about location in conjunction with data from other data providers.

ADVERTISING
This type of service allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Site, possibly based on User interests.

This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.

Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User's interests and behavior, including those detected outside this Site. For more information, please check the privacy policies of the relevant services.

In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.

ANALYTICS
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

COMMERCIAL AFFILIATION
This type of service allows products and services on this Site to be used in advertisements with third-party sites or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.

Clicks on the icon or banner posted on those platforms are tracked by the third-party services listed below, and are shared with this Site.

For details of which data are collected, please refer to the privacy policy of each service.

CONTACTING THE USER
By registering on the mailing list or for the newsletter, the User's email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Site. Your email address might also be added to this list as a result of signing up to this Site or after making a purchase.

CONTENT DISPLAYED FROM EXTERNAL PLATFORMS
This type of service allows you to view content hosted on external platforms directly from the pages of this Site and interact with them.

This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

PAYMENT HANDLING
Payment processing services enable this Site to process payments by credit card, bank transfer or other means. To ensure greater security, this Site shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.

Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment. We accept payments via PayPal, Chime, Zelle, and bank transfers.

INFRASTRUCTURE MONITORING
This type of service allows this Site to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.

Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Site.

SOCIAL MEDIA PLATFORM INTERACTIONS
This type of service allows interaction with social networks or other external platforms directly from the pages of this Site.

The interaction and information obtained through this Site are always subject to the User's privacy settings for each social network.

This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

LIVE CHAT PLATFORM INTERACTIONS
This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Site, for contacting and being contacted by this Site support service.

If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

REMARKETING AND BEHAVIORAL TARGETING
This type of service allows this Site and its partners to inform, optimize and serve advertising based on past use of this Site by the User.

This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.

ANALYTICS
This type of service helps the Owner to manage the tags or scripts needed on this Site in a centralized fashion.

This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our websites using a social media account, we may have access to certain information about you.

Our Sites offer you the ability to register and login using your third party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public.

We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Sites. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Company and the User shall be retained until such contract has been fully performed.

Personal Data collected for the purposes of the Company's legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Company within the relevant sections of this document or by contacting the Company.

The Company may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Company may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted after a period of 18 months. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 21 years of age.

We do not knowingly solicit data from or market to children under 21 years of age. By using the Sites, you represent that you are at least 21 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Sites. If we learn that personal information from users less than 21 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 21, please contact us at info@mikescigarlounge.com.

WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:

Log into your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Cookies and similar technologies:
Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:

Access your account settings and update preferences.

Note your preferences when you register an account with the site.

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 21 years of age, reside in California, and have a registered account with the Sites, you have the right to request removal of unwanted data that you publicly post on the Sites. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Sites, but please be aware that the data may not be completely or comprehensively removed from our systems.

DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by posting a notification of an update on this page.

We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

QUESTIONS

For assistance:

Text: +1 (916) 706-5800

Call: +1 (916) 706-5800

Email: info@mikescigarlounge.com

Visit us at: Mike's Cigar Lounge, 1201 K St, Suite 800 Sacramento 95814

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances.

To request to review, update, or delete your personal information, please submit a request form. We will respond to your request within 30 days.

Legal information
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Site, if not stated otherwise within this document.

Charges

Shipping charges - first three items*

Delivery times are business days only, the first day is the first business day after shipping date (shipping day does not count), pickups are business days only. (Monday-Friday) No pickup Saturday or Sunday.

Delivery times are taken from the USPS and UPS websites and our experiences. Neither service time is guaranteed. Holiday shipping times are not guaranteed.

Add 1 or 2 business days for Hawaii, Alaska, and remote rural locations.

Orders placed by 2:00 PM EST will be shipped the same day (except Super Saver and international orders).

Priority Mail

In most cases, the expected delivery date printed on your label or provided through the USPS tracking system will reflect a delivery time of 1, 2, or 3 business days and is based on origin, destination, and drop-off time. The expected delivery date is not guaranteed.

Mike's Cigar Lounge Super Saver

Super Saver is the economical solution for non-time critical orders. Delivery will be made by UPS or USPS. Delivery addresses must be able to receive package from both carriers. Please note: if you need postal service delivery do not select Super Saver. All orders and/or items that receive Free Shipping will go freight free by Mike's Cigar Lounge Super Saver service.

Time in transit to all Florida destinations is not guaranteed. If your order is time sensitive please select Florida One Day service.

If your order qualifies for free shipping you need to actively select "Super Saver". The reason is that some customers that are ordering the same product do need it to arrive faster and therefore need to upgrade their service to 2nd day air, overnight, etc.

UPS Guaranteed Service

There will not be a refund if the shipment encountered either an emergency condition or adverse weather while in transit. As a result, this shipment does not qualify for a Guaranteed Service Refund.

Insurance

Customers have the option to purchase insurance for just a few dollars to cover any damage/loss to the package in-transit. On the payment page right under shipping, click YES on the insurance tab or decline if you would like to wave the coverage. We are not responsible for packages shipped without coverage.

Shipping Times

All orders are shipped ASAP. Please note that some orders are subject to delays for technical reasons.

Orders placed before 2pm Eastern time will ship the same day (except international orders). All others will ship the next business day. Business days are Monday through Friday, except holidays. Orders placed during the weekend (we are open Sat and Sun from 10am to 6pm) will be shipped on Monday (unless Monday is a holiday). Orders placed on a holiday will ship the next business day.

Alaska, Hawaii and Puerto Rico: freight charge varies.

REMEMBER: sometimes delays happen! If you need it by Friday and you ordered on Tuesday, Make your shipment 2nd day air or give us a phone call. "Better safe than sorry".

Ground shipments on Mondays may be delayed depending on weekend traffic. On some Mondays, after a very busy weekend, some delays are impossible to prevent.

Overnight orders placed by 4:00 PM EST will be shipped the same day.

Mike's Cigar Lounge offers FREE SHIPPING on full cigar boxes with a minimum of 20 cigars within the contiguous United States for over 100 cigar brands (some restrictions may apply). Free Shipping may not be combined with other specials (such as e-mail specials) or promotions. Free gifts do not get free shipping, except lighters, cutters, single tins, and 5 packs.

Extra Charges

PO Boxes, APO/FPO addresses, and US Territories will ship via USPS and may incur additional delivery times and/or cost.

Some shipments going to remote locations will be charged an additional charge.

Heavy items may be subject to additional charges. You will see any applicable surcharges in your shopping cart/invoice along with the standard shipping fees.

All shipments from Mike's Cigar Lounge are FOB Origin Bay Harbor Islands, FL i.e. the risk of loss is on the Purchaser during transport and shipment to destination. Title to, and ownership of all goods passes from Seller to the Purchaser in Bay Harbor Island, Florida, and the Purchaser takes all responsibility for the shipment. By selecting the shipping method of transportation of the goods, Seller is providing a service to, and acting on behalf of Purchaser. By accepting this service from Seller, Purchaser is representing that they are acting in compliance with their local and state laws regarding the purchase, transportation, and delivery of the goods. The Purchaser represent that they are of lawful age and obtained all required permissions, paid all required fees, and are working through properly licensed intermediaries where required, as well as are legally entitled to take possession of the goods and entitled to take quantities ordered.

Retail Delivery Fee

Starting July 1, 2024, there will be a Retail Delivery Fee of 50 cents that applies to certain transactions involving retail delivery in Minnesota.

The fee applies to each transaction where charges for these items equal or exceed $100:

• Tangible personal property subject to sales tax
• Clothing

When calculating whether a transaction meets or exceeds the $100 threshold, a transaction includes all charges that are part of the sale, not including the Retail Delivery Fee.

Oversized & Heavy Weight Items

(e.g. Humidors & some ashtrays)

These items may incur an additional charge. The charges will be calculated during order processing and customer will be notified.

Oversized All shipments going to Alaska, Hawaii, Guam, Virgin Islands, Puerto Rico or any U.S. Territory/possession may also incur additional delivery time.

***** By selecting USPS Ground Advantage, Super Saver, or USPS Priority Mail customer specifically agrees for a regular mail service delivery and waiving proof of delivery by signature.

If you require proof of delivery by signature please select any one of the UPS shipping methods.

We Support Our Troops and accept APOs!

International Shipping

We ship cigars and cigar accessories to international consumers.

Please refer to your local tobacco import laws and restrictions before making an order.

Tobacco laws in other countries may restrict/prohibit export/import and we comply with all legal requirements including duties, taxes and other expenses – all of which must be paid by the customer.

All international customers who's orders are shipped outside of the United States via US Postal Service are responsible for their merchandise. All such purchases are FOB Miami and delivery is deemed complete once shipment arrives in the customer's country. In the case that a package is lost, damaged or seized by customs, the customer assumes all responsibility.

We do not accept credit cards for shipments outside the US. Please contact us for payment information if your shipping address is not in the US.

By clicking the button "PLACE ORDER" you hereby become responsible for all international expenses including customs, duties, and any other fees imposed by the recipient's country.